How is water sampled for legionella and what do the results mean?

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Key points

  • Sampling sends water to a laboratory to grow, or culture, any legionella present. It is not routine for most well-controlled hot and cold water systems, where temperature is the primary control.
  • It is indicated where control cannot be assured, in higher-risk systems, or to investigate after a problem or a positive result.
  • A sample is at least 1 litre, taken from a single documented outlet, into a sterile bottle containing sodium thiosulphate, and sent to a UKAS-accredited laboratory using the ISO 11731 method.
  • Hot and cold water action levels: under 100 CFU/litre is consistent with good control; 100 to 1,000 means review the scheme and resample; over 1,000 means take action and resample.
  • A result is a snapshot of one litre of water at one moment. A low count does not prove the system is safe. It is one data point alongside the control scheme.

Legionella sampling means collecting water in a sterile bottle and sending it to a laboratory that grows, or cultures, any legionella bacteria present. It is not a routine activity for most well-controlled water systems. It is used where temperature control cannot be assured, in higher-risk systems, or to investigate after a problem.

This page goes deeper on the sampling procedure and on reading the numbers than our general legionella testing page. If you only want the difference between temperature monitoring and laboratory work, start there. If you have a sample to arrange or a laboratory report in front of you, read on.

When sampling is actually needed

For the majority of domestic-scale hot and cold water systems, temperature is the control that keeps legionella in check, and monitoring that temperature is how you demonstrate control. See legionella temperature control for the regime. Routine sampling adds cost without adding much, because a healthy temperature record already shows the water is being kept out of the growth range of roughly 20°C to 45°C.

Sampling earns its place in narrower circumstances: where the system cannot reliably hold hot water above 50°C or cold below 20°C; where a treatment such as chlorine dioxide or copper-silver ionisation is the primary control and needs verifying; in higher-risk premises with vulnerable occupants; and to confirm that remediation has worked after a positive result or an incident. The risk assessment, not habit, decides whether and where to sample.

How a legionella sample is taken

Each sample comes from one specific, documented outlet. Composite samples mixed from several taps are avoided because a positive result cannot then be traced back to a source. The volume is at least 1 litre, collected in a sterile bottle that contains a small amount of sodium thiosulphate. The thiosulphate neutralises any residual disinfectant so the count reflects the water at the moment it was sampled, rather than continued kill inside the bottle on the way to the lab.

Two kinds of sample answer two different questions, and a competent sampler often takes both:

  • A pre-flush, or first-draw, sample is taken the instant the outlet is opened, before any flushing or disinfection. It captures the water sitting in the fitting and the pipework nearest to it, so it tells you about the outlet itself.
  • A post-flush sample is taken after the outlet has been run and the fitting surface-disinfected, representing water drawn from the wider system rather than the tap. Hot water is sampled once it has reached its normal running temperature.

Comparing the two shows whether a problem is local to that outlet, for example a contaminated shower head or spray tap, or systemic across the network. The sealed samples are kept cool, out of sunlight and not frozen, and reach the laboratory within 24 to 48 hours. There they are cultured by the ISO 11731 method and incubated for up to ten days, which is why results take roughly a fortnight to come back. The bacteria have to grow before they can be counted.

What the action levels mean

The laboratory reports a colony-forming unit count per litre (CFU/litre) for each legionella species found, or "not detected". For hot and cold water systems, HSG274 Part 2 sets three response bands:

  • Under 100 CFU/litre: consistent with a system under good control. Continue the monitoring and control scheme.
  • 100 to 1,000 CFU/litre: review the control scheme and resample. If only a minority of outlets are positive the cause may be a single local issue; if most are positive the system may be colonised at a low level and needs a wider review.
  • Over 1,000 CFU/litre: take remedial action, resample straight away, review the risk assessment, and consider whether disinfection is needed and whether occupants should be informed.
Legionella action levels for hot and cold water systems (HSG274 Part 2)
Legionella count (CFU/litre)What it indicatesAction
Not detected, or under 100Consistent with a system under good controlContinue the monitoring and control scheme
100 to 1,000Control may be slipping at one or more pointsReview the control scheme, resample, and investigate the cause
Over 1,000Control has failed at that point in the systemTake remedial action, resample immediately, and review the risk assessment

Source: HSE HSG274 Part 2. These bands apply to hot and cold water systems only. Cooling towers (HSG274 Part 1) and healthcare premises (HTM 04-01) are assessed more stringently.

The practical steps that follow an exceedance are set out in what to do if legionella is detected.

A "not detected" result is a photograph of one litre of water at one moment. It records what was there, not what will be there next month.

Log each result against its outlet

Free legionella risk assessment template

A structured Word document following the five-step approach in ACOP L8. Covers risk identification, written scheme, monitoring, and records. If it isn't written down, you can't evidence it.

Follows ACoP L8 and HSG274 Part 2. Free. No spam.

A result is a snapshot, not a certificate

This is the point most pages skip, and it matters. A sample measures a single litre of water, from a single outlet, at a single moment. Legionella numbers rise and fall with temperature, use, and season, so a clean result taken on a good day does not prove the system was safe last week or will be next week. Equally, one high count is not proof of an outbreak. It is a flag to investigate.

Because of that, sampling verifies control. It does not create it. The backbone stays the same: keep hot water hot and cold water cold, keep the little-used outlets moving through flushing, and record it all in the written scheme of control. A laboratory result is one data point read alongside that record. On its own it neither condemns nor clears a system.

Cooling towers and healthcare are different

Do not read the hot and cold water action levels across to every system. Cooling towers follow HSG274 Part 1, are sampled far more often, typically at least quarterly and frequently monthly, and any legionella is treated seriously because a tower disperses aerosol outdoors over distance. Healthcare premises follow HTM 04-01, and in augmented care areas, where patients are most vulnerable, any detection is significant rather than tolerated up to a threshold. The numbers on your report only mean what they mean for the type of system they came from.

Whatever the system, the outlets you sample, the method, and the frequency should all flow from your risk assessment and be recorded in the log book. That programme sits inside the duties framed by ACOP L8 and the detail of HSG274. Sampling is a tool those documents point you to in defined circumstances, not a substitute for the control scheme they require.

Free legionella risk assessment template

A structured Word document following the five-step approach in ACOP L8. Covers risk identification, written scheme, monitoring, and records. If it isn't written down, you can't evidence it.

Follows ACoP L8 and HSG274 Part 2. Free. No spam.

Frequently asked questions

How is water sampled for legionella?

A trained sampler collects at least 1 litre of water from a single, documented outlet into a sterile bottle that contains sodium thiosulphate to neutralise any residual disinfectant. Often two samples are taken: a pre-flush sample the moment the tap is opened, which reflects the outlet itself, and a post-flush sample after running and disinfecting the fitting, which reflects the wider system. The sealed sample is kept cool and out of sunlight, delivered to a UKAS-accredited laboratory within 24 to 48 hours, and cultured using the ISO 11731 method. Because the bacteria have to grow before they can be counted, results take roughly ten days to a fortnight.

What is the action level for legionella?

For hot and cold water systems, HSG274 Part 2 sets three bands measured in colony-forming units per litre (CFU/litre). Under 100 CFU/litre is consistent with a system under good control. Between 100 and 1,000 CFU/litre you should review the control scheme and resample. Over 1,000 CFU/litre you take remedial action, resample immediately, and review the risk assessment. Cooling towers and healthcare premises are governed by their own guidance and are treated more stringently, so these figures apply to ordinary hot and cold water systems only.

What does 1000 CFU/litre mean for legionella?

1,000 CFU/litre means the laboratory grew a thousand colonies of legionella from each litre of the water sampled. In a hot or cold water system that count sits at the top of the middle band, so it calls for the control scheme to be reviewed, the outlet or outlets to be resampled, and the cause to be investigated. A single sample above 1,000 CFU/litre tips into the highest band, where immediate remedial action and an urgent resample are expected. It is a signal that control has slipped at that point in the system, not by itself proof of an outbreak.

How often should legionella samples be taken?

There is no fixed routine interval for most well-controlled hot and cold water systems, because temperature monitoring, not sampling, is the primary control. Where sampling is used, the frequency is set by the risk assessment and the written scheme, and is stepped up in higher-risk premises or where a treatment regime needs verifying. Some systems have defined frequencies: healthcare sentinel points under HTM 04-01 are typically sampled quarterly, cooling towers at least quarterly and often monthly, and spa pools monthly. After any positive result you resample to confirm that remedial action has worked.

How much does legionella water sampling cost?

As a rough guide, UK legionella water sampling tends to cost around £30 to £70 per sample sent to a UKAS-accredited laboratory, plus a call-out or sampling fee if an engineer collects the samples for you. The total depends mainly on how many outlets you sample, since each outlet is usually a separate sample, and on the lab's turnaround time. A small property with two or three sample points will cost far less than a large care home or hotel with many outlets, so always get the number of samples confirmed before you commit.

What is the difference between a dipslide and a laboratory legionella sample?

A dipslide gives an on-site estimate of general bacteria (a total viable count, or TVC) by dipping a coated paddle into the water and incubating it; it does not identify or count legionella. Only a laboratory culture at a UKAS-accredited lab can confirm the presence of legionella and give a result in CFU per litre against the action levels. Dipslides are useful for spotting general microbiological fouling, for example in cooling systems, but they are not a substitute for proper legionella sampling.

Do I still need to sample if my water temperatures are all in range?

Usually no. For a well-controlled hot and cold water system, temperature is the primary control, and HSE guidance does not require routine legionella sampling where temperatures are consistently correct (hot water stored at 60°C and delivered at 50°C, cold water below 20°C). Sampling is expected where control is harder to prove, for example in systems that cannot maintain temperature, where an oxidising biocide is the main control, in higher-risk settings such as healthcare, or after an outbreak or a series of failed checks. If in doubt, your risk assessment should set out when and why sampling applies to your system.

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Important This page is general guidance only. Legionella risk varies with the specific water system, its use, and the people exposed to it. You should consult a competent legionella risk assessor for advice on your premises. LegionellaCheck is an independent information service and is not affiliated with HSE, UKAS, the Legionella Control Association, or any water hygiene company. This site does not provide medical advice. If you suspect Legionnaires' disease, contact NHS 111 or your GP.