Legionella risk assessment in Cheltenham

Updated 7 September 2026

Cheltenham is best known for GCHQ, its festivals, and the racecourse, and each shapes the local water hygiene picture: a large secure office estate with extensive welfare facilities, hospitality venues that fill and empty seasonally, and hotels that run far below capacity outside festival weeks. Seasonal under-use is the recurring legionella theme here, because little-used outlets and infilled rooms need structured flushing regimes. The town's Regency terraces and crescents, many now divided into flats, consulting rooms, and small offices, typically retain plumbing from several renovation eras, and Cheltenham General Hospital anchors the healthcare estate across the town.

Local water supply

The mains water supplier for Cheltenham is Wessex Water (Wessex Water website). The mains supply is treated and controlled by the supplier, so your legionella duties begin where the water enters your premises. Anything downstream of the boundary stop tap (storage tanks, calorifiers, pipework, outlets) is your responsibility.

Water in the Cheltenham area is classed as Hard on the Drinking Water Inspectorate hardness scale (around 265.8 mg/l as CaCO₃), according to WaterGrade water quality data (single source - unverified). Harder water lays down scale inside calorifiers, cylinders, and mixing valves, and scale gives legionella a foothold while blunting temperature control, so in hard-water areas descaling and inspection belong in the written scheme of control. Check your supplier's postcode water-quality checker for the figure for your exact supply zone.

Legionnaires' disease: the national picture

UKHSA does not publish a separate surveillance figure for the South West, so no regional number is shown here. The most recent national figure recorded 472 confirmed cases of legionellosis across England and Wales in 2024 — the England & Wales average context, not a count for this region.

UKHSA states figures explicitly for only a handful of regions; a full region-by-region table is not published, and surveillance counts only laboratory-confirmed, reported cases, so the national total is a floor rather than the true number of infections. The full picture, with the trend since 2017, is on the Legionella Data Index. The absence of a regional figure changes nothing about your own duties: a non-domestic water system in Cheltenham still needs a risk assessment, a control scheme, and the records to show the scheme is being followed.

Typical cost in Cheltenham

Legionella risk assessment costs in Cheltenham depend more on the water system than on the location. A rough guide:

• Small premises, mains-fed only, no storage: £150 to £250
• Typical office or shop with a hot water cylinder: £200 to £400
• Care home, hotel, or school with stored hot and cold water: £400 to £800
• Premises with a cooling tower or evaporative condenser: from £800, often much higher

Cooling towers drive the cost up because they are notifiable to the local authority under the Notification of Cooling Towers and Evaporative Condensers Regulations 1992, and they need quarterly sampling and extensive cleaning. Get a tailored estimate with our cost calculator.

Legionella enforcement in the South West England

Prosecutions for legionella failings are usually brought under the Health and Safety at Work etc. Act 1974, whether by the HSE, a local authority, or (in Scotland) the Crown Office and Procurator Fiscal Service. No case in our tracker is recorded in Cheltenham itself; the cases below are the most recent recorded elsewhere in the South West England, shown as regional context rather than local history. They are drawn from our legionella enforcement tracker, which records each one against its primary source:

Royal United Hospitals Bath NHS Foundation Trust, 2018 (Healthcare) — fined £300k. A cancer patient died in 2015 after exposure to legionella in a hospital ward annex. A separate water loop feeding the annex, opened in 2009, had never been temperature-checked or tested. The strain was not matched to the system, so the charge was exposing patients to risk.

The failings behind these cases are consistent: no suitable risk assessment, no written scheme of control, monitoring not carried out, or records that could not show the controls happened. The full dataset is on the enforcement tracker, and legionella fines and prosecutions explains how the courts approach sentencing.

Find a legionella risk assessor in Cheltenham

We are building a directory of qualified water hygiene assessors in Cheltenham and across the UK. In the meantime, look for assessors who:

• Work for a company registered with the Legionella Control Association (the LCA is the main UK trade body for water hygiene)
• Hold a City & Guilds or equivalent qualification in legionella risk assessment
• Can provide references from similar premises in the Cheltenham area
• Will quote against a clear scope (number of outlets, inclusion of hot and cold surveys, whether sampling is included)

Legionella testing labs covering Cheltenham

Routine temperature monitoring is done on site, but where your risk assessment or written scheme calls for water sampling, the samples go to a laboratory for culture. None of the UKAS-accredited laboratories in our directory is based in Cheltenham itself, so the nearest UKAS-accredited labs are listed below — all accept postal samples, and posted sampling is how most premises use them:

• Feedwater Laboratories (UKAS no. 2234), turnaround ~10 days, from £82.68 per sample
• Eurofins Water Hygiene Testing UK Limited (UKAS no. 9658)
• ALS Environmental (ALS Laboratories (UK) Limited) (UKAS no. 1314)

Methods, turnaround times and published prices for the full directory are compared on the legionella testing labs page. Sampling is not a substitute for day-to-day control: a clear result records what was found at that outlet on that day, it never certifies a system as safe, and it sits alongside the routine checks in your written scheme of control, not instead of them.

Building types in Cheltenham

Different building types have specific legionella considerations. Browse the guides most relevant to Cheltenham premises:

• Landlords and rental properties
• Offices
• Care homes
• Hotels
• Schools
• Dental practices
• All building types